Here you’ll found all of our relevant policies to ensure you understand how best to work with us and how everything works regarding refunds etc.
We are here to support you. So, know that we care more about your experience and your TOEFL success than anything else. But, please do review this page to understand how everything works.
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared;
- What choices are available to you regarding the use of your data;
- The security procedures in place to protect the misuse of your information; and
- How you can correct any inaccuracies in the information.
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process your payments..
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You can do the following at any time by contacting us via the email address given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any personal database information we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
LINKS TO THIRD-PARTY WEBSITES
We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Last updated: January 29th, 2020.
If you register for one of our self-study training TOEFL courses and then wish to upgrade to the Diamond Course, please send us an email and we will refund you for the other TOEFL self-study training courses you purchased.
For example, if you register for the 1) Self-study Training for the TOEFL Reading, which is 29, and then decide to upgrade to the Diamond Course, which is 93, you can send us an email to let us know through our contact us form.
Let us know that you upgraded to the Diamond Course through our contact us page, and we’ll issue a refund for any other 1) Self-study Training courses.
Consequently, refunds for system upgrades only apply to our 1) Self-study Training section.
Refunding your 1) Self-study Training, 2) Online GOLD Course classes, or 4) English Strengthening systems:
A) Let us know via email through our contact us page that you’d like a refund within 7 days. Let us know that you’d like a refund and why. If we can’t make it right, we’ll issue you a full refund. No problem.
No refunds are available for 3) Small Group Tutoring.
Remember that we’re here for you. So, always let us know if you’re unhappy and we’ll work hard to make it right.
After the 7 days, if you are unhappy for any reason, let us know. Though we won’t be able to offer you a refund we will support you 100% to success. We’re here for you and want to ensure that you have all you need to succeed.
We take our partnership together to your TOEFL dream score seriously. We’ll be with you EVERY step of the way UNTIL you pass.
We periodically create discount codes to promote different courses. You may find that we had a discount code available for a course you purchased.
If you let us know the coupon code and why you weren’t able to take advantage of it through our contact us page, we’ll research if we can extend the discount to you with a refund.
This is because some coupon codes only apply for certain products under certain situations that don’t apply for all students.
BUT, please let us know. We are here to support you and offer discount codes to support studnets financially and motivate them to study, so we’ll find a way to create something for you if possible.
Quick NoteFull Terms and Conditions
A) Your course is meant for your use. You may print it out and use it anywhere and on any medium that you wish for your own purposes. However, all of the content in your program and on NoteFull.com is copyrighted under the U.S. Copyright laws, and NoteFull, Inc. owns that copyright.
B) If you wish to study with a group of friends and you’re the only one who has NoteFull, we encourage you to spread the word about NoteFull and help as many students as you can. However, if your friends or anyone you know would like to study NoteFull systems on their own without you or with another group of friends that you’re not a part of, we would require that those students register for NoteFull programs individually.
C) You may not transfer your access to this program unless such transfer is approved by NoteFull, Inc. You can always request permission to do so with our continued support and guidance by sending us an email at StudentHelp@NoteFull.com discussing your request.
D) We are happy with any student who wants to help other students by tutoring them to success. However, if you do want to tutor others with NoteFull material we require that you (1) let us know so that you can do so with our support and guidance, (2) let the student know that your methods come from NoteFull, Inc., (3) inform your students that they are required to register for the NoteFull program being used during tutoring.
E) You may not modify, sell, resell, or create derivative works from your NoteFull course contents or any content from NoteFull, Inc. or derived from NoteFull, Inc. in whole or in part, and you may not aid or permit others to do so.
Detailed NoteFull Terms and Conditions
These terms and conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and notefull, inc. (“we,” “us” or “our”), concerning your access to and use of notefull.com (“site”)as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected to this site.
You agree that by accessing this site, you have read, understood, and agree to be bound by all of these terms and conditions. If you do not agree with all of these terms and conditions, then you are expressly prohibited from using the site and you must discontinue use immediately.
We reserve the right, in our sole discretion, to make changes or modifications to these terms and conditions at any time and for any reason. We will alert you about any changes by updating the “last updated” date of these terms and conditions. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised terms and conditions by your continued use of the site after the date such revised terms and conditions are posted.
The information provided on the site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The site is intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the site. If you are a minor, you must have your parent or guardian read and agree to these terms and conditions prior to you using the site.
Intellectual property rights
Unless otherwise indicated, the site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the “content”) and the trademarks, service marks, and logos contained therein (the “marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the united states, foreign jurisdictions, and international conventions.
The content and the marks are provided on the site “as is” for your information and personal use only. Except as expressly provided in these terms and conditions, no part of the site and no content or marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If you’d like to use any content on the site, you may request permission via email to firstname.lastname@example.org and we’d be happy to arrange something.
Provided that you are eligible to use the site, you are granted a limited license to access and use the site and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non-commercial use. If you’d like to share any content on the site with others, you may request permission and support to do so via email to email@example.com.
We reserve all rights not expressly granted to you in and to the site, the content and the marks.
By using the site, you represent and warrant that:
(1) all registration information you submit will be true, accurate, current, and complete;
(2) you will maintain the accuracy of such information and promptly update such registration information as necessary;
(3) you have the legal capacity and you agree to comply with these terms and conditions;
(4) you will not access the site through automated or non-human means, whether through a bot, script, or otherwise;
(5) you will not use the site for any illegal or unauthorized purpose;
(6) your use of the site will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the site (or any portion thereof).
You may be required to register with the site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
You may not access or use the site for any purpose other than that for which we make the site available. The site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the site, you agree not to:
Systematically retrieve data or other content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Make any unauthorized use of the site, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use a buying agent or purchasing agent to make purchases on the site.
Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the site and/or the content contained therein.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords;
Make improper use of our support services or submit false reports of abuse or misconduct.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Interfere with, disrupt, or create an undue burden on the site or the networks or services connected to the site.
Attempt to impersonate another user or person or use the username of another user.
Sell or otherwise transfer your profile.
Use any information obtained from the site in order to harass, abuse, or harm another person.
Use the site as part of any effort to compete with us or otherwise use the site and/or the content for any revenue-generating endeavor or commercial enterprise.
Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the site.
Attempt to bypass any measures of the site designed to prevent or restrict access to the site, or any portion of the site.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the site to you.
Delete the copyright or other proprietary rights notice from any content.
Upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the site.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the site.
Use the site in a manner inconsistent with any applicable laws or regulations.
We reserve the right, but not the obligation, to:
(1) monitor the site for violations of these terms and conditions;
(2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these terms and conditions, including without limitation, reporting such user to law enforcement authorities;
(3) otherwise manage the site in a manner designed to protect our rights and property and to facilitate the proper functioning of the site.
There may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to the site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the site at any time, without prior notice.
We respect the intellectual property rights of others. If you believe that any material available on or through the site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a “notification”). A copy of your notification will be sent to the person who posted or stored the material addressed in the notification.
Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a notification. Thus, if you are not sure that material located on or linked to by the site infringes your copyright, you should consider first contacting an attorney.]
Modifications and interruptions
We cannot guarantee the site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the site, resulting in interruptions, delays, or errors.
We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the site during any downtime or discontinuance of the site.
Nothing in these terms and conditions will be construed to obligate us to maintain and support the site or to supply any corrections, updates, or releases in connection therewith.
To expedite resolution and control the cost of any dispute, controversy, or claim related to these terms and conditions (each a “dispute” and collectively, the “disputes”) brought by either you or us (individually, a “party” and collectively, the “parties”), the parties agree to first attempt to negotiate any dispute (except those disputes expressly provided below) informally for at least 90 days before initiating arbitration. Such informal negotiations commence upon written notice from one party to the other party.
If the parties are unable to resolve a dispute through informal negotiations, the dispute (except those disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. You understand that without this provision, you would have the right to sue in court and have a jury trial.
The arbitration shall be commenced and conducted under the commercial arbitration rules of the american arbitration association (“aaa”) and, where appropriate, the aaa’s supplementary procedures for consumer related disputes (“aaa consumer rules”), both of which are available at the aaa website www.adr.org.
Your arbitration fees and your share of arbitrator compensation shall be governed by the aaa consumer rules and, where appropriate, limited by the aaa consumer rules. [if such costs are determined by the arbitrator to be excessive, we will pay all arbitration fees and expenses.]
The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either party.
The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable aaa rules or applicable law, the arbitration will take place in new york, new york.
Except as otherwise provided herein, the parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
If for any reason, a dispute proceeds in court rather than arbitration, the dispute shall be commenced or prosecuted in the state and federal courts located in new york, new york, and the parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts.
Application of the united nations convention on contracts for the international sale of goods and the the uniform computer information transaction act (ucita) are excluded from these terms and conditions.
In no event shall any dispute brought by either party related in any way to the site be commenced more than 1 year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither party will elect to arbitrate any dispute falling within that portion of this provision found to be illegal or unenforceable and such dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the parties agree to submit to the personal jurisdiction of that court.
These terms and conditions and your use of the site are governed by and construed in accordance with the laws of the state of [name of state] applicable to agreements made and to be entirely performed within the state/commonwealth of [name of state], without regard to its conflict of law principles.
Term and termination
These terms and conditions shall remain in full force and effect while you use the site. Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain ip addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms and conditions or of any applicable law or regulation. We may terminate your use or participation in the site or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.
In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site. We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.
As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.
Limitations of liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) [your contributions]; (2) use of the site; (3) breach of these terms and conditions; (4) any breach of your representations and warranties set forth in these terms and conditions; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the site with whom you connected via the site.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
We will maintain certain data that you transmit to the site for the purpose of managing the site, as well as data relating to your use of the site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the site.
You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
Electronic communications, transactions, and signatures
Visiting the site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the site, satisfy any legal requirement that such communication be in writing.
You hereby agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the site.
You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
Digital millennium copyright act (dmca) notice and policy
We respect the intellectual property rights of others. If you believe that any material available on or through the site infringes upon any copyright you own or control, please immediately notify our designated copyright agent using the contact information provided below (a “notification”).
A copy of your notification will be sent to the person who posted or stored the material addressed in the notification. Please be advised that pursuant to federal law you may be held liable for damages if you make material misrepresentations in a notification. Thus, if you are not sure that material located on or linked to by the site infringes your copyright, you should consider first contacting an attorney.
All notifications should meet the requirements of dmca 17 u.s.c. § 512(c)(3) and include the following information:
(1) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(2) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the site are covered by the notification, a representative list of such works on the site;
(3) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
(4) information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted;
(5) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
(6) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed upon.
Designated copyright agent
Joseph miranda: firstname.lastname@example.org
These terms and conditions and any policies or operating rules posted by us on the site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these terms and conditions shall not operate as a waiver of such right or provision.
These terms and conditions operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these terms and conditions is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions.