NoteFull is open Monday - Friday between the hours of 9:00 a.m - 6:00 p.m. Our hours of operation are in New York Time (EST).
We take time to read and respond to each email and phone call with great care. Depending on the number of emails and calls we received today it may take up to 72 hours for you to receive a response, but most are answered within one to three hours.
Reviews will be completed only Monday-Friday. If you submit your tests over the weekend, please note that we may not be able to issue you a review until Monday afternoon. Thanks for your understanding!
The NoteFull office will be closed on the following dates; however, you will still have access to your online systems:
Winter Break - December 25 - January 1
Memorial Day - Last Monday in May
Independence Day - July 4
Labor Day - 1st Monday in September
Thanksgiving - 4th Thursday in November
Reiche Torao Ogayar wrote on Friday April 18, 2014 10:09am
I am writing to let you know that after purchasing the '3 step Vocabulary Mastery' I have realised that I had just the same program included in the 'Complete TOEFL Mastery' program I bought previously.
Therefore,I would like you deposit my money back in my account.
In addition to that I would be also interested in another program for improving my vocabulary,if there is any.
Reiche Javier Torao Ogayar