BONUS HELP: Click here to see our answers to common questions about getting your dream TOEFL score.

We've received some great questions via email and want to share the answers to support you too; check it out!

 

Using Your System

Your Questions about Using Your NoteFull System back to top

 

Navigating your system:

 

1) How do I access my NoteFull system?


2) How do I navigate and move through my system?


3) Should I study all sections at once? 


4) Should I study my ESL Power and TOEFL systems at the same time? 


5) I'm worried that I won't have enough time to get through everything; how can I organize my time wisely?

 

Technical Support Issues:

 

6) I cannot access or use the embedded audio and/or video files properly; how can I solve this problem?


7) Are NoteFull systems compatible with my smart device?


8) How can I change my password?


9) I can't remember my password, but I can't remember my zip code either; what should I do?

 

Your Questions Answered back to top

 

1) How do I access my NoteFull system?

 

One of the great things about NoteFull is that all of the materials you've purchased are all available instantly online. 

 

 

To access your systems, enter your email address and password into the two white boxes on the upper-right corner of any webpage on www.NoteFull.com.

 


1) Log in using the email address and password you used for registration. This will bring you to your account.

 

2) Hover your mouse over "TOEFL eBooks" and then click on your purchased system that appears below it. 

 

 

3) Your system will then open up and you should be able to begin working immediately.

 

 

If you've followed these steps, but you're still having trouble locating your systems, please send us a quick email to let us know. You may be experiencing a rare glitch, which we'll be happy to sort out right away. Good luck and welcome to NoteFull!

 

 


 

2) How do I navigate and move through my system?

 

 To navigate your system, remember to always start with "TOEFL eBooks." Once you're in your system, you will notice that all of your content is accessible from the left-hand dropdown menus. Some folders will have a lot of sub-folders. Others may have none. Simply hover your mouse over the head folder--this should activate the dropdown feature instantly. 

 

Because of the way the programs are designed, you may find that it's a bit tricky to use the menu with smart devices.  It does work, but you'll need to hold down on the menu for a moment; this allows the sub-folders to open up.

 


 

3) Should I study all sections at once?

 

The complete systems are very detailed and this can make it difficult for some students to decide what to work on first. 

 

 

1) Take a close and careful look at the "How to Study" and "Are You Ready?" sections in your systems. This section will teach you how to organize your study space and time effectively.

 

 

2) Work on each section each week. If you only work on reading and listening on week one and then decide to work on speaking and writing in week two, there is a good chance that you will forget what you learned in week one. Therefore, don't skip any sections as you work through your system each week.

 

 

3) Work step by step. This means that you should only focus on step one of each section until you feel ready to move forward. 

 

 

4) As you progress and move forward, be sure to keep a log of the specific skills and strategies that you are having difficulty following or remembering. This goes for all sections. These are the skills and strategies that you should focus on the most. You can use the "Are You Ready?" checklists to help you stay on target. Use that to help you determine what to plug into your study schedule. Repeat that very specific task again and again until you reach mastery. 

 

 
As always, if you feel that you're having trouble managing your system, your schedule, and/or your studies on your own, please let us know and we'll be glad to help you through it. Don't ever hesitate to write in for email support. 

 


 

4) Should I study my ESL Power and TOEFL systems at the same time?

 

When you're registered for ESL Power and TOEFL system or systems, you may find it difficult to manage your time. To improve, we strongly recommend that you start by working through your ESL Power system first and then moving forward to your TOEFL systems. 

 

Many of you are working under tight deadlines and may of you are trying to get high-level scores in very short periods of time. However, keep in mind that when fundamental skills are the thing that's holding you back from your goal score, rushing is not an option. This is very important to realize if you hope to earn the highest scores possible. 

 

If you simply must move forward in a short period of time, you are welcome to work through both your TOEFL systems and ESL systems at the same time. However, this will require that you keep a close eye on your progress in both areas, make adequate time to attack both areas, and pay careful attention to each sets of skills (English-related and TOEFL-related). Again, though, please always remember that NoteFull instructors do not recommend you move forward in this way. 

 

No matter what, we're here to help you as best as we can. Your success, whether it's English-related or TOEFL-related, is so very important to us. 

 


 

5) I'm worried that I won't have enough time to get through everything; how can I organize my time wisely?

 

Some students come to NoteFull with only a few weeks (or even days!) remaining before their exam. It's very important that you remain realistic about the improvement and preparation process. For example, if you earned a 60 on your last test, you will probably have difficulty shooting your score up to a 100+ in just a couple of weeks. Getting high level scores on the TOEFL can be challenge: it involves hard work with your fundamental English abilities as well as TOEFL strategy. Having said that, we know we can help you get there quicker than any other preparation materials out there.

 

Here are some tips to help you succeed as quickly as possible: 

 

1) Take a close and careful look at the "How to Study" and "Are You Ready?" sections in your systems. This section will teach you how to organize your study space and time effectively.

 

 

2) Work on each section each week. If you only work on reading and listening on week one and then decide to work on speaking and writing in week two, there is a good chance that you will forget what you learned in week one. Therefore, don't skip any sections as you work through your system each week.

 

 

3) Work step by step. This means that you should only focus on step one of each section until you feel ready to move forward. 

 

 

4) As you progress and move forward, be sure to keep a log of the specific skills and strategies that you are having difficulty following or remembering. This goes for all sections. These are the skills and strategies that you should focus on the most. You can use the "Are You Ready?" checklists to help you stay on target. Use that to help you determine what to plug into your study schedule. Repeat that very specific task again and again until you reach mastery.

 

5) Above all else, remember--just because you have a deadline doesn't mean you should rush. Rushing only leads you to miss key points and strategies. Don't assume that "finishing" your program means that you're ready for a 26+. Take time to absorb and master everything. When or if you're doubtful, take a look at the answers posted here. As always though, if you can't find your answer here, never hesitate to contact us. We'll be here to help you develop a strong study plan.

 

 

 

 

6) I cannot use or access the embedded audio and/or video files properly; how can I solve this problem?

 

When you're using your NoteFull system, you may encounter some issues with the audio or video files that have been embedded into our programs. There are a few reasons why this may occur. Please take a look at the following issues that can occur and prevent you from using your system properly. We've included visual guides to help you solve these issues as easily as possible, but never hesitate to let us know if you continue to face any difficulties

 

 

 

1) Strict Security Settings:

 

 

The most common reason why students can't play the video or audio is because the security settings in their preferred browser are set too high. Make sure you adjust your security settings if you are unable to view any content in your NoteFull system. Some browsers are more compatible than others; each browser is different. Please take a look at the provided instructions if you are using one of the following browsers.

 

 

Google Chrome:

 

 

In order to ensure that you are able to access your audio and video files while using Chrome, please click on the shield icon that's located to the right of the screen, in the URL box. If you click on the shield icon, a warning message will appear that will say "This page has insecure content." Don't worry; this content is safe. In order to view everything, you must click "Load anyway." Please see the circled text in the image below for an example of what this should look like and where to click.

 

 

 

 

Internet Explorer

 

 

In order to ensure that you are able to access your audio and video files while using Internet Explorer, please note the warning message that pops up at the bottom of the screen. It should say "Only secure content is displayed." Don't worry; all of our content is safe. In order to view everything, you must click "Show all content." Please see the circled text in the image below for an example of what this should look like and where to click.

 

 

 

 

Firefox (only for PC users)

 

 

In order to ensure that you are able to access your audio and video files while using Firefox, please click on the shield icon that's located to the left of the screen, in the URL box. If you click on the shield icon, a warning message will appear that will say "Firefox has blocked content that isn't secure." Don't worry; this content is actually secure. In order to view everything, you must click the dropdown menu (the first option is "Keep Blocking") and select the "Disable Protection on This Page." Please see the circled text in the image below for an example of what this should look like and where to click.

 

 

 

 

2) Outdated Internet Browser: 

 

NoteFull is now using a different, simpler code to run audio files. So, another possible difficulty that can occur is if you are running an unsupported browser or an older supported browser. The supported browsers that you must use to study with NoteFull are:

 

Internet Explorer, Google Chrome, and Safari (for Apple computers and devices).

 

If you don't have the latest version, we've included the links to download the latest versions for FREE. All audio is here and working and don't worry; we're here 100% to support you in case you have trouble. You can simply send an email in the form below and we'll help you further. Good luck with your studies!

 

 

 

Links to update your supported browser:

 

Internet Explorer 9+

Chrome 6+

Safari 5+

 

 

3) Outdated Apple Computer:

 

If you're using an Apple (Macintosh) laptop or desktop and are experiencing trouble listening to the audio, make sure that your computer is up to date. Simply go to the little apple symbol on the upper-left corner of your computer and run "software update." Follow the instructions for the update and that should take care of the trouble. As an extra tip, make sure that you run the software update a second time. If it's been a while since your last update, your computer will break the update into steps.

   

 

 ]

 

4) Smart Devices: 

 

Click the following link for further details: Are NoteFull systems compatible with my smart device?

 

 


 

7) Are NoteFull systems compatible with my smart device?

 

If you're using your iPhone or iPad to study and you can't hear or use the audio and/or videos, there are two applications our students like to use. The first app called "Puffin Web Browser," is available to download for free. The second is called "Photon." Students have also had great success with it. It is 3.99 currently. Simply go to "App Store" on your device, search for either of these two apps, and install, then click it, and use it to visit and study on NoteFull. Then, you should have no trouble after that.

 

We have also done some research for people using Android devices, and it would seem that all of NoteFull's instructional content is accessible from these devices. You may have difficulty seeing the Flash-operated items; please let us know if this in any way hinders your studies. All of the audio and video content of our programs should work fine, although it might take a bit longer for some of the audio content to load.


Additionally, the drop-down menus at NoteFull can be a bit tricky to use with an Android device. This feature is really designed for something that has a mouse (so you can hover). It does work, but you'll need to hold down on the menu for a moment; this allows the sub-folders to open up.


I hope this makes sense! If you are not able to use a regular laptop or computer, our best recommendation is that you experiment with the solutions provided above until everything loads. Don't worry; it should all work fine.

 

 


 

8) How can I change my password?

 

To change your NoteFull password, you must be logged in first. Do not open one of your systems. Simply look in the left-hand menu for the option  that says "Change Password." You should be able to easily make the adjustment. 

 

If you're trying to change your password because you cannot remember the original password you selected, you'll need to use the "Forgot Your Password" feature underneath the log-in box. When you click that you should be prompted to enter in your email address and zip code. At that time, you'll receive an email with your password so that you can log in. If at that time, you decide that you'd like to change your password, you should be able to make the change using the instructions posted above.

 


 

9) I can't remember my password, but I can't remember my zip code either; what should I do?

 

If you cannot remember the original password you selected, but you're also stumped on the zip code you provided, you will not be able to use the "Forgot Your Password" feature underneath the log-in box. In this case, you'll need to contact us instead. We'll be glad to help you retrieve your password as soon as possible. Please also keep in mind that we are closed over the weekend and will not be able to help you with this issue until Monday morning. We apologize if you encounter this issue. 

 

Another quick point to remember, many students who use NoteFull's Free TOEFL Course often forget that they have not yet created a log-in. If you have never purchased (or tried to purchase) a NoteFull system, you most likely will not have any log-in details--in essence, this doesn't mean you have forgotten your password; it means that you do not yet have one. Please let us know if you have any further concerns about this. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

COMMENTS

Name:

Rate:

Please type the characters into the box below.
Just to let us know that you're not a robot.
 


13 entries  |  1 2
Vamsy Krishna Maddipati wrote on Wednesday February 1, 2017 9:52pm
Can you answer to my emails, please? It's been 10 days I sent and there was no reply.

Bayan Aljbawi wrote on Tuesday January 24, 2017 9:20am
Please can you answer me!\r\nI am still waiting?\r\nUsually you were answering immediately!\r\nLet me now if my account expired and that\'s why you will not answer!I did finish my Toefl exam yet! \r\nAnswer my email please!!!

wrote on Monday January 23, 2017 11:01am
I sent an email 4 days ago and didn\'t receive an answer yet!\r\nPlease can you answer me!

Mandeep Pannu wrote on Wednesday January 4, 2017 7:51am
I can't access to the audio files in speaking section.

Mandeep Pannu wrote on Wednesday January 4, 2017 7:51am
I can't access to the audio files in speaking section.

ornina chukro wrote on Monday January 2, 2017 8:57am
I have trouble scheduling my tutor sessions

Judith Johnelle Estores wrote on Wednesday November 30, 2016 2:44pm
why is there no submit button for the form that's supposed to be used for Q&a

moneer saleh wrote on Monday September 5, 2016 8:49am
Can I upgrade from 1-step toefl to 3-steps ?
 
Rated 5 of 5 Stars

nancy basil wrote on Monday July 25, 2016 4:39pm
i purchased the 3step mastery yesterday and i am not able to login. i think i forgot my id. please help

wrote on Friday January 1, 2016 2:04pm
The speaking questions is not audible.I can hear anything kindly assist me.Thanks