BONUS HELP: Click here to see our answers to common questions about getting your dream TOEFL score.

We've received some great questions via email and want to share the answers to support you too; check it out!


Common Questions Answered

Frequently Asked Questions  back to top


Use the information in this section to find answers to your TOEFL and NoteFull questions by using the left-hand menu. You'll notice that commonly asked questions and concerns are divided into specific sections so that you can find your answers as quickly as possible. The question lists at the top of each page include actual links to the answer. So, to access the answers, simply click on the question that matches yours.


Can't find your question or need more help than was given in the answer? Go to the bottom of this page to contact us directly. We're here to help you every step of the way to your dream score.


Your NoteFull TOEFL Team of Professionals back to top


"My English teaching experience began in Japan where I spent 4 years. In 2013, I started here at NoteFull and made it my priority to provide you the best tutoring sessions, where you'll find I'm patiently committed to your TOEFL success."

-Mathew, NoteFull TOEFL Master Instructor 


"My life as an ESL instructor began in Canada, took me to China, and inspired me to complete my Master’s Degree in Education. As part of the NoteFull team, I’m confident that, no matter the challenges that lie ahead, we will overcome them!"

-Nayyer, NoteFull TOEFL Master Instructor


"In Nov. 2007 I started NoteFull because I felt I discovered a better way to help and support students like you. Through our success, it remains my mission to create the clearest path to your dream TOEFL score."

-Joseph, NoteFull TOEFL Master Instructor


How To Contact Us  back to top




NoteFull is open Monday-Friday between the hours of 9:00 a.m - 6:00 p.m. Our hours of operation are in New York Time (EST).


We take time to read and respond to each email and phone call with great care. Depending on the number of emails and calls we received today it may take up to 72 hours for you to receive a response, but most are answered within one to three hours. 



Reviews are completed Monday-Friday and we're glad to announce that all students who submit work before 1:00 p.m. on these days will receive their feedback within 48 hours. 


The NoteFull office will be closed on the following dates; however, you will still have access to your online systems:


Winter Break - December 25 - January 1

Memorial Day - Last Monday in May

Independence Day - July 4

Labor Day - 1st Monday in September

Thanksgiving - 4th Thursday in November




Please use the form below for the fastest response. If you have trouble using the form, feel free to email us at, but it will take us an extra day or so to answer (the form is designed to help us provide the fastest feedback).


If you are registered with NoteFull, please include your first and last name as it appears on your account. Complete the form in detail and be as specific as possible so that we can offer the best help that we can.




NoteFull, Inc.

315 West 39th Street Suite 1203

New York, NY 10018
































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210 entries  |  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Shafiya Khan wrote on Sunday February 26, 2017 5:06pm
It really helped me to understand the structure of the writing and speaking section.Really helpful and I will definitely recommend it to my friends and cousins.Loved it!
Rated 5 of 5 Stars

Atif Shamoun wrote on Tuesday January 31, 2017 10:41pm
my name is atif . I want to buy tutoring but I have some question concerning. Would you please give me a call at 8104456672. michigan central time. Atif

Mayara wrote on Sunday January 8, 2017 9:09pm
Hi\r\nI am just wondering if there is any phesical material comes with the noteful program (I mean a book) or is it just online.. thank u in advance

How can i apply? wrote on Tuesday December 20, 2016 10:47am
I want to get toefl points and i need help 😞 i'm studying hardly.

Frederique wrote on Sunday June 5, 2016 2:07am
Dear Notefullers :), Thank you so much!! Because of you I received a score of 105 for my TOEFL. I did not use anything else to prepare for my test, besides your site with a lot of great information. I was just a bit nervous on my test day (which I always am before an important test) but I knew what was coming because of the preparation you provided. Thank you again, with this score I can go to the university I wanted. Keep up the good work!!
Rated 5 of 5 Stars

Jorge wrote on Tuesday April 19, 2016 8:09pm
I have recieved my toefl score today and I am really happy. I purchased 1 step toefl mastery and studied the whole content in just one week, the key is to practice the same example over and over again until you reach mastery. This worked for me in the reading due to that was the skill in which is struggled the most. After my first attemp I was not happy because I got 72 and thanks to notefull I got 83 in just a short period of preparation (one week). I definitely recommend this, really worth it! \r\nPs: don\'t be nervous, just be relax and do your best!
Rated 5 of 5 Stars

Mani Teja wrote on Tuesday April 5, 2016 8:15pm
Hi Notefull Team, I am writing this with great pleasure and gratitude. My TOEFL preparation was very limited and I spent that on Videos on Youtube. 99% of them were from Notefull and I sincerely thank Joseph and Lauren for their Strategies, because apart from the basic and fundamentals I had from school, all preparation that I did for my TOEFL was to watch your videos. I scored 101 and pretty much satisfied and happy. R -28, L-24, S-23, W-26. Thanks and keep your great work going!! Kudos! Regards, Mani Teja Oruganti
Rated 5 of 5 Stars

tenzin dhasal wrote on Wednesday March 9, 2016 10:18am
These videos are much more useful than the Toefl coaching classes.thank you so much.hope you all will upload more.
Rated 5 of 5 Stars

Prakrit wrote on Friday January 22, 2016 12:27am
how to buy order

nidhi parikh wrote on Wednesday January 13, 2016 8:27pm
sir can you plz help in listening sections.i want material to improve my listening email id is
Rated 4 of 5 Stars