Frequently Asked Questions  back to top


Welcome to our FAQ page! Use the information in this section to find answers to your TOEFL and NoteFull questions. You can navigate by using the left-hand menu. You'll notice that the commonly asked questions and concerns are divided into specific sections so that you can find your answers as quickly as possible. The question lists at the top of each page include actual links to the answer. So, to access the answers, simply click on the question that matches yours and you'll get a detailed, complete answer instantly.


Don't worry; if you can't find your question or need more help than was given in the answer, simply go to the bottom of this page to contact us directly. 


Your NoteFull TOEFL Team of Professionals back to top






      Joseph Miranda    


        Mathew Brigante  






      Durf Humphries    


 Nayyer Ghadirian  




How To Contact Us  back to top




NoteFull is open on Monday-Friday between the hours of 9:00 a.m - 6:00 p.m. Our hours of operation are in New York Time (EST).


We take time to read and respond to each email and phone call with great care. Depending on the number of emails and calls we received today it may take up to 72 hours for you to receive a response, but most are answered within one to three hours. 



Reviews will be completed only on Monday-Friday and we're glad to announce that all students who submit work before 1:00 p.m. on these days will receive their feedback within an impressive 48 hours. Remember, NoteFull is focused on providing the best, most detailed feedback possible to help you improve.


The NoteFull office will be closed on the following dates; however, you will still have access to your online systems:


Winter Break - December 25 - January 1

Memorial Day - Last Monday in May

Independence Day - July 4

Labor Day - 1st Monday in September

Thanksgiving - 4th Thursday in November




Please use the form below for the fastest response. If you have trouble using the form, feel free to email us at StudentHelp@NoteFull.com, but it will take us an extra day or so to answer (the form is designed to help us provide the fastest feedback).


If you are registered with NoteFull, please include the first and last name as it appears on your account.


Please note: it is important that you complete the form in detail and be as specific as possible so that we can offer the best help that we can.






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208 entries  |  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21
Mayara wrote on Sunday January 8, 2017 9:09pm
Hi\r\nI am just wondering if there is any phesical material comes with the noteful program (I mean a book) or is it just online.. thank u in advance

How can i apply? wrote on Tuesday December 20, 2016 10:47am
I want to get toefl points and i need help 😞 i'm studying hardly.

Frederique wrote on Sunday June 5, 2016 2:07am
Dear Notefullers :), Thank you so much!! Because of you I received a score of 105 for my TOEFL. I did not use anything else to prepare for my test, besides your site with a lot of great information. I was just a bit nervous on my test day (which I always am before an important test) but I knew what was coming because of the preparation you provided. Thank you again, with this score I can go to the university I wanted. Keep up the good work!!
Rated 5 of 5 Stars

Jorge wrote on Tuesday April 19, 2016 8:09pm
I have recieved my toefl score today and I am really happy. I purchased 1 step toefl mastery and studied the whole content in just one week, the key is to practice the same example over and over again until you reach mastery. This worked for me in the reading due to that was the skill in which is struggled the most. After my first attemp I was not happy because I got 72 and thanks to notefull I got 83 in just a short period of preparation (one week). I definitely recommend this, really worth it! \r\nPs: don\'t be nervous, just be relax and do your best!
Rated 5 of 5 Stars

Mani Teja wrote on Tuesday April 5, 2016 8:15pm
Hi Notefull Team, I am writing this with great pleasure and gratitude. My TOEFL preparation was very limited and I spent that on Videos on Youtube. 99% of them were from Notefull and I sincerely thank Joseph and Lauren for their Strategies, because apart from the basic and fundamentals I had from school, all preparation that I did for my TOEFL was to watch your videos. I scored 101 and pretty much satisfied and happy. R -28, L-24, S-23, W-26. Thanks and keep your great work going!! Kudos! Regards, Mani Teja Oruganti
Rated 5 of 5 Stars

tenzin dhasal wrote on Wednesday March 9, 2016 10:18am
These videos are much more useful than the Toefl coaching classes.thank you so much.hope you all will upload more.
Rated 5 of 5 Stars

Prakrit wrote on Friday January 22, 2016 12:27am
how to buy order

nidhi parikh wrote on Wednesday January 13, 2016 8:27pm
sir can you plz help in listening sections.i want material to improve my listening part...my email id is nidhu.parikh18@gmail.com
Rated 4 of 5 Stars

Jagjit singh wrote on Monday January 11, 2016 8:13pm
Sir i m going to take test on 6 feb i m so stressed about my test and my prepartion so can u plz me to sort out from it
Rated 4 of 5 Stars

Riya John wrote on Thursday December 3, 2015 6:10pm
Hi sir , I brought Toefl mastery . I don\'t know how to join the class . Could you please help me to score above 100 . I\'m planning to take test on next month . I got 85 last time .