Product Questions

First, check out our How Do I Choose My TOEFL Program page. It will guide you through our programs, how they work, and it lets you know exactly which one is right for you depending on your situation. Trust us; it will determine the perfect program for you.

Second, remember that we’re all about your success. As a result, we make it easy to upgrade if you find that you need more help. All you have to do is register for the program that matches your fit and if you find that you need more, don’t worry; we explain how to upgrade (while paying nothing extra) within the program.

Third, if you want to double check to ensure that you have the right program. Let us know what program you’re thinking of registering for and your situation. Here are the details you should also always consider and provide us with to receive the best, most accurate recommendation possible:

1) Let us know if you have or haven’t taken the TOEFL in the past.

2) Your last exam scores (if you’ve taken the TOEFL).

3) How many times you’ve taken the exam (if you’ve taken the TOEFL).

4) Your goal scores.

5) Your next scheduled test date and any deadlines.

With that, we’ll double check to make sure that you’re starting strong, and we’ll send you a link to get started with the systems that are best for you.

First, check out our How Do I Choose My TOEFL Program page. It will guide you through our programs, how they work, and it lets you know exactly which one is right for you depending on your situation. Trust us; it will determine the perfect program for you.

Here are a couple of additional tips to consider if you’re thinking about registering for reviews and/or tutoring:

1) If you have taken the exam at least 2-3 times and feel like you don’t know what’s holding you back or how to improve, then NoteFull Reviews are an excellent idea for you. Consistent, personal feedback over time provides the kind of help that little else can. You’ll know exactly what you’re doing that’s holding your score back and how to improve it. 

 2) If you have taken the exam 4 times or more, NoteFull Tutoring is something you should absolutely consider. There’s no doubt about it. At this point, your stress levels are probably very high and your confidence may need a lot of boosting. The goal of each session is to identify your strengths, challenges, and habits that have remained after careful study of our 3-step systems. Then, we review what you have done and must continue to do, explore new ways of improving, and continue our effort together to ensure your TOEFL success.

The content in our How Do I Choose My TOEFL Program page will guide you through our programs, how they work, and it lets you know exactly which one is right for you depending on your situation. However, sometimes students write in because they want to be 100% sure that they have all of the right resources they’ll need to succeed.

For those of you who have taken the exam before and are having difficulty shooting your TOEFL score up above a 75, ESL Power is strongly recommended. TOEFL strategies are meant to help students with a certain level of English mastery, and with a score that falls below a 75, it’s important to make sure that your fundamental English skills are stronger than they currently are. Please understand that this recommendation comes from years of experience and work with students. Click on the following link for further details: ESL Power

You’ll be happy to know that your system will never expire. Regardless of whether you have a 1-step, 3-step, 6-step, or 12-step system, you’ll always have access to your account, your system, and all of your materials–including your remaining reviews and tutoring sessions. 

If you lose access at any time, please let us know and we’ll make sure that you get it back right away. This is so that you’ll always be able to study to improve and because we know that many things come up over time, such as personal emergencies, that take your time and can delay your studies. 

One of the great things about NoteFull’s TOEFL and ESL systems is that they’re all instantly accessible online. We do ask you for your shipping address, but this is simply for our student records. We will not send you any physical instructional content or materials. If you’re having some trouble accessing or locating your system online, please let us know right away and we’ll be glad to help point you in the right direction.

At this time, we hold all of our classes online. Our tutoring sessions take place on Skype and we periodically host online webinars, too. This is great because no matter where you are located in the world, you can still meet with our Master Instructors. We’re all excited to meet and work with you until you hit your goals!

When you plan to register for a system with NoteFull, keep in mind that you have a few options for making payments. Here’s a quick list and some guidance to help you make the best decision possible:

1) Register by credit card on the NoteFull website. This is the most common method of registration. We accept VISA, Mastercard, and American Express. You can do so quickly and easily from the Order Now page.

2) Register using PayPal. This is a secure, international service that allows you to make payments through a variety of means. If you decide to use PayPal, you’ll first need to register for an account with PayPal. You can set it up so that PayPal withdraws funds directly from your bank account, securely. Once you have created an account and decided on a system, please send us an email. We will then send you a link to a PayPal checkout for that specific system or systems. Once you make a payment, send over a quick email and we’ll be glad to add the system to your account.

3) Register by check or money order. If you decide to use check or money order: Please send a check or money order made out to “NoteFull” (in the full amount of the system or systems you’d like to purchase) to:

Joseph Miranda
431 West 37th Street Suite 5B
New York, NY 10018

If none of these options works for you, please don’t hesitate to let us know. We’ll try our best to help you find an alternative. 

Registering through the Order Now page on our site is usually smooth and straight forward. However, some students do run into the occasional difficulty. We have seen two error messages.

The first, “card/payment declined,” indicates that there is a problem with the card you’re using or the information you entered. To solve this issue, double check to see that all of your billing, shipping, and payment information has been typed in correctly. If this doesn’t work, you may need to contact your credit card provider. 

The second error message that appears at times is one that says “duplicate transaction.” This sometimes occurs when students have difficulty registering the first time and try to resubmit the payment details a second time. In essence, this happens when you duplicate the transaction. To solve this problem, try logging out and then back in again, add the program(s) to your cart, and move through the registration process again. We’re sorry any inconvenience this may cause in the process. 

Please let us know if you encounter any other error messages or difficulties while registering. We’ll try to find an alternative or a solution as fast as possible. 

This issue comes up when students try to register for a system without having logged in first. To make sure that this doesn’t happen to you, be sure to log into your account, then add your system(s) to your cart. We’re sorry for any inconvenience. Please let us know if you encounter any further difficulty. 

We ask for your shipping address merely to have your information on file and in our student records. Don’t worry; we won’t send you anything. If you’re having any trouble entering in your information, please don’t hesitate to let us know.

If you do not see your country in our list, we’re sorry about that! We may be missing a few, but that doesn’t mean that you can’t register. Please simply use the United States as an alternative. With this you should be able register with no trouble. 

Some countries do not use zip codes in the same way that we in the United States; this is perfectly okay. To register, simply enter in 5 zeroes (e.g., “00000”). With that, you should be able to move to the next step of the registration process with no trouble. 

One of the great things about NoteFull is that all of the materials you’ve purchased are all available instantly online. 

To access your systems, enter your email address and password into the two white boxes on the upper-right corner of any webpage on www.NoteFull.com.

1) Log in using the email address and password you used for registration. This will bring you to your account.

2) Hover your mouse over “TOEFL eBooks” and then click on your purchased system that appears below it. 

3) Your system will then open up and you should be able to begin working immediately.

If you’ve followed these steps, but you’re still having trouble locating your systems, please send us a quick email to let us know. You may be experiencing a rare glitch, which we’ll be happy to sort out right away. Good luck and welcome to NoteFull!

To navigate your system, remember to always start with “TOEFL eBooks.” Once you’re in your system, you will notice that all of your content is accessible from the left-hand dropdown menus. Some folders will have a lot of sub-folders. Others may have none. Simply hover your mouse over the head folder–this should activate the dropdown feature instantly. 

Because of the way the programs are designed, you may find that it’s a bit tricky to use the menu with smart devices.  It does work, but you’ll need to hold down on the menu for a moment; this allows the sub-folders to open up.

The complete systems are very detailed and this can make it difficult for some students to decide what to work on first. 

1) Take a close and careful look at the “How to Study” and “Are You Ready?” sections in your systems. This section will teach you how to organize your study space and time effectively.

2) Work on each section each week. If you only work on reading and listening on week one and then decide to work on speaking and writing in week two, there is a good chance that you will forget what you learned in week one. Therefore, don’t skip any sections as you work through your system each week.

3) Work step by step. This means that you should only focus on step one of each section until you feel ready to move forward. 

4) As you progress and move forward, be sure to keep a log of the specific skills and strategies that you are having difficulty following or remembering. This goes for all sections. These are the skills and strategies that you should focus on the most. You can use the “Are You Ready?” checklists to help you stay on target. Use that to help you determine what to plug into your study schedule. Repeat that very specific task again and again until you reach mastery.    As always, if you feel that you’re having trouble managing your system, your schedule, and/or your studies on your own, please let us know and we’ll be glad to help you through it. Don’t ever hesitate to write in for email support. 

When you’re registered for ESL Power and TOEFL system or systems, you may find it difficult to manage your time. To improve, we strongly recommend that you start by working through your ESL Power system first and then moving forward to your TOEFL systems. 

Many of you are working under tight deadlines and may of you are trying to get high-level scores in very short periods of time. However, keep in mind that when fundamental skills are the thing that’s holding you back from your goal score, rushing is not an option. This is very important to realize if you hope to earn the highest scores possible. 

If you simply must move forward in a short period of time, you are welcome to work through both your TOEFL systems and ESL systems at the same time. However, this will require that you keep a close eye on your progress in both areas, make adequate time to attack both areas, and pay careful attention to each sets of skills (English-related and TOEFL-related). Again, though, please always remember that NoteFull instructors do not recommend you move forward in this way. 

No matter what, we’re here to help you as best as we can. Your success, whether it’s English-related or TOEFL-related, is so very important to us. 

Some students come to NoteFull with only a few weeks (or even days!) remaining before their exam. It’s very important that you remain realistic about the improvement and preparation process. For example, if you earned a 60 on your last test, you will probably have difficulty shooting your score up to a 100+ in just a couple of weeks. Getting high level scores on the TOEFL can be challenge: it involves hard work with your fundamental English abilities as well as TOEFL strategy. Having said that, we know we can help you get there quicker than any other preparation materials out there.

Here are some tips to help you succeed as quickly as possible: 

1) Take a close and careful look at the “How to Study” and “Are You Ready?” sections in your systems. This section will teach you how to organize your study space and time effectively.

2) Work on each section each week. If you only work on reading and listening on week one and then decide to work on speaking and writing in week two, there is a good chance that you will forget what you learned in week one. Therefore, don’t skip any sections as you work through your system each week.

3) Work step by step. This means that you should only focus on step one of each section until you feel ready to move forward. 

4) As you progress and move forward, be sure to keep a log of the specific skills and strategies that you are having difficulty following or remembering. This goes for all sections. These are the skills and strategies that you should focus on the most. You can use the “Are You Ready?” checklists to help you stay on target. Use that to help you determine what to plug into your study schedule. Repeat that very specific task again and again until you reach mastery.

5) Above all else, remember–just because you have a deadline doesn’t mean you should rush. Rushing only leads you to miss key points and strategies. Don’t assume that “finishing” your program means that you’re ready for a 26+. Take time to absorb and master everything. When or if you’re doubtful, take a look at the answers posted here. As always though, if you can’t find your answer here, never hesitate to contact us. We’ll be here to help you develop a strong study plan.

When you’re using your NoteFull system, you may encounter some issues with the audio or video files that have been embedded into our programs. There are a few reasons why this may occur. Please take a look at the following issues that can occur and prevent you from using your system properly. We’ve included visual guides to help you solve these issues as easily as possible, but never hesitate to let us know if you continue to face any difficulties

1) Strict Security Settings:

The most common reason why students can’t play the video or audio is because the security settings in their preferred browser are set too high. Make sure you adjust your security settings if you are unable to view any content in your NoteFull system. Some browsers are more compatible than others; each browser is different. Please take a look at the provided instructions if you are using one of the following browsers.

Google Chrome:

In order to ensure that you are able to access your audio and video files while using Chrome, please click on the shield icon that’s located to the right of the screen, in the URL box. If you click on the shield icon, a warning message will appear that will say “This page has insecure content.” Don’t worry; this content is safe. In order to view everything, you must click “Load anyway.” Please see the circled text in the image below for an example of what this should look like and where to click.

Internet Explorer

In order to ensure that you are able to access your audio and video files while using Internet Explorer, please note the warning message that pops up at the bottom of the screen. It should say “Only secure content is displayed.” Don’t worry; all of our content is safe. In order to view everything, you must click “Show all content.” Please see the circled text in the image below for an example of what this should look like and where to click.

Firefox (only for PC users)

In order to ensure that you are able to access your audio and video files while using Firefox, please click on the shield icon that’s located to the left of the screen, in the URL box. If you click on the shield icon, a warning message will appear that will say “Firefox has blocked content that isn’t secure.” Don’t worry; this content is actually secure. In order to view everything, you must click the dropdown menu (the first option is “Keep Blocking”) and select the “Disable Protection on This Page.” Please see the circled text in the image below for an example of what this should look like and where to click.

2) Outdated Internet Browser: 

NoteFull is now using a different, simpler code to run audio files. So, another possible difficulty that can occur is if you are running an unsupported browser or an older supported browser. The supported browsers that you must use to study with NoteFull are:

Internet Explorer, Google Chrome, and Safari (for Apple computers and devices).

If you don’t have the latest version, we’ve included the links to download the latest versions for FREE. All audio is here and working and don’t worry; we’re here 100% to support you in case you have trouble. You can simply send an email in the form below and we’ll help you further. Good luck with your studies!

Links to update your supported browser:

Internet Explorer 9+

Chrome 6+

Safari 5+

3) Outdated Apple Computer:

If you’re using an Apple (Macintosh) laptop or desktop and are experiencing trouble listening to the audio, make sure that your computer is up to date. Simply go to the little apple symbol on the upper-left corner of your computer and run “software update.” Follow the instructions for the update and that should take care of the trouble. As an extra tip, make sure that you run the software update a second time. If it’s been a while since your last update, your computer will break the update into steps.

4) Smart Devices: 

Click the following link for further details: Are NoteFull systems compatible with my smart device?

If you’re using your iPhone or iPad to study and you can’t hear or use the audio and/or videos, there are two applications our students like to use. The first app called “Puffin Web Browser,” is available to download for free. The second is called “Photon.” Students have also had great success with it. It is 3.99 currently. Simply go to “App Store” on your device, search for either of these two apps, and install, then click it, and use it to visit and study on NoteFull. Then, you should have no trouble after that.

We have also done some research for people using Android devices, and it would seem that all of NoteFull’s instructional content is accessible from these devices. You may have difficulty seeing the Flash-operated items; please let us know if this in any way hinders your studies. All of the audio and video content of our programs should work fine, although it might take a bit longer for some of the audio content to load.

Additionally, the drop-down menus at NoteFull can be a bit tricky to use with an Android device. This feature is really designed for something that has a mouse (so you can hover). It does work, but you’ll need to hold down on the menu for a moment; this allows the sub-folders to open up.

I hope this makes sense! If you are not able to use a regular laptop or computer, our best recommendation is that you experiment with the solutions provided above until everything loads. Don’t worry; it should all work fine.

To change your NoteFull password, you must be logged in first. Do not open one of your systems. Simply look in the left-hand menu for the option  that says “Change Password.” You should be able to easily make the adjustment. 

If you’re trying to change your password because you cannot remember the original password you selected, you’ll need to use the “Forgot Your Password” feature underneath the log-in box. When you click that you should be prompted to enter in your email address and zip code. At that time, you’ll receive an email with your password so that you can log in. If at that time, you decide that you’d like to change your password, you should be able to make the change using the instructions posted above.

If you cannot remember the original password you selected, but you’re also stumped on the zip code you provided, you will not be able to use the “Forgot Your Password” feature underneath the log-in box. In this case, you’ll need to contact us instead. We’ll be glad to help you retrieve your password as soon as possible. Please also keep in mind that we are closed over the weekend and will not be able to help you with this issue until Monday morning. We apologize if you encounter this issue. 

Another quick point to remember, many students who use NoteFull’s Free TOEFL Course often forget that they have not yet created a log-in. If you have never purchased (or tried to purchase) a NoteFull system, you most likely will not have any log-in details–in essence, this doesn’t mean you have forgotten your password; it means that you do not yet have one. Please let us know if you have any further concerns about this. 

NoteFull systems come in four types of packages:

1) self-study

2) with review

3) with tutoring

4) with tutoring and review

Sometimes students aren’t sure which type of system they have. When you register be sure to note whether your system title says “+ Review”–this is how you should be able to determine quickly if you have reviews in your account. If you are unsure at any point, please don’t hesitate to send us an email. 

If you do not have Reviews, but would like to receive them, you can do so at any time, by using the “For Reviews” or the “Extra Reviews” menu options in your system. Here is a link for your convenience:

Two Additional Reviews (36)

We always try our best to provide a bit of feedback for students who are not registered for reviews, but remember, if you’d like full, guaranteed reviews, your best bet is to register for them separately or as a part of your system. Also, if you are a self-study student, remember that we will provide you with unlimited email support. This means that any time you have a question or a concern, we’ll always be there to help. Never hesitate to write in with your concerns.

Once you register for a system that includes reviews, or once you register for additional reviews, you should have access to review submission forms. Take a look at the following step by step guide to submit your work for your full review:

1) Complete your study of steps 1, 2, and 3.

2) Write two essays or record six recordings to any step you wish under TOEFL test conditions. If you’re submitting a flash review for reading or listening, you should complete a full reading or listening test and log your answers.

3) Open the “Reviews section of your system and fill out the review form entirely and accurately.

4) For writing, copy and paste both of your essays for questions 1 and 2 in the form. For speaking copy and paste your voxopop link (if you’re having trouble with this, please refer to the tutorial link: HERE). 

5) If you submit your TOEFL tests before 1:00 p.m. EST on Monday through Friday, you’ll receive your review within 48 hours. 

Some students have trouble with our submission forms. If you are having this problem, you can submit your tests manually in a standard email. Simply send your essay or recording files (or copy and paste your reading or listening answers into the email body) to us at StudentHelp@NoteFull.com. Don’t forget to include the following details:

1) Your full name

2) Your NoteFull log-in details (including password!)

3) The NoteFull system(s) you’re registered for

4) The test number you’re submitting. 

We’ll respond in the same way we would for students who can use the forms. Best of luck!

To record your speaking answers, first, click on the “voxopop” link you see in the system. Then, you will see the voxopop page. You should see something like the image we’ve included below. First, if you do not yet have a voxopop account, click on the green star to sign up and join for this great free service. Then, log in if you’re not already logged in after signing up. Once you’re logged in, click on start a talkgroup. Then, fill out the appropriate information.

Afterwards, you will be taken to a new page, simply click on record a new discussion as you see below and record your answer for question 1.

You will have to name this discussion. Please title it the practice test that you are recording your answers for, which you see an example of below.

Once you finish recording your first answer, record your remaining 5 answers in the same discussion. Please avoid recording your answers in separate discussions; it makes the reviews take a longer amount of time. However, don’t worry too much if you don’t get it right the first time. We’re here to help and as long as you send them in you’ll be fine. In the end, you should record all of your answers so it looks like the following.

Your final step is to send us the direct link to your recordings via email. That’s the URL that you see below that’s on the page where all of your recordings are. If everyone does this, then we can provide our feedback much, much faster. 

Sometimes, our students experience problems with Voxopop. It’s not always the most reliable recording service, but at this time, it’s the best service out there that we’ve found. To make sure that you’re able to use Voxopop smoothly, please be sure that you have the latest version of Java installed on your computer. If you’ve already dont this and you are still having difficulties, you can refer to the Voxopop “Help” page for troubleshooting information: https://www.voxopop.com/help

As an alternative, you may also submit reviews with mp3 recordings. Just submit them as attachments in your email to StudentHelp@NoteFull.com. Be sure to include the test and question number that corresponds to your recording. Don’t forget to include the following details:

1) Your full name

2) Your NoteFull log-in details (including password!)

3) The NoteFull system(s) you’re registered for

4) The test number you’re submitting. 

Finally, as a last resort, you can also use Vocaroo.com. After each recording, send us an email to the address above with the link to your recording. Again, be sure to specify the test and question number in your email.

All NoteFull TOEFL instructors have been rigorously trained through NoteFull’s training methods and standards. Currently, Mathew and Nayyer are our TOEFL Review Instructors, but Joseph also provides reviews throughout our busy season. 

We are currently able to provide 48-hour turnover for TOEFL reviews. This means that if you send in your test submission before 1:00 p.m. EST, we’ll send you a review within 48 hours. Please note that our instructors are currently working on reviews Monday through Friday.

Also, keep in mind that we do occasionally experience delays. We’re a small team of dedicated instructors and sometimes, things come up making it difficult for us to provide you with a review immediately. We understand that you may be stressed and under tight deadlines, so if you do not receive your review as quickly as you should, please send us an email at StudentHelp@NoteFull.com letting us know about your situation and we’ll try our best to accommodate your needs right away.

To make the most improvements possible, we request that you submit only one test at time. This is important because your reviews should be used to help you improve your skills and strategies. If you submit more than one test at a time, we will still only have one set of comments and suggestions to make for your improvement. 

After you receive your review, you should listen carefully to the recommendations your instructor makes and use them to begin improving. After you complete the tasks your NoteFull instructor recommended, you can then move forward with a new test submission. Ideally, you should be submitting no more than 2 tests per week. Again, remember, this is for your benefit and only to ensure that you are on the right track to success!

We do require that all tests submitted come from a NoteFull system. Unfortunately, if you submit a test to us from outside sources (e.g., Longman, Cambridge, etc.), we will not be able to provide you with feedback. This is because we do not always have access to these resources and most importantly, because we didn’t design them and therefore, cannot verify their accuracy. 

We encourage you to register for a NoteFull system if you’re looking for feedback on your TOEFL tests. We’d be glad to point you in the right direction if you’re not sure where to start.

At this time, we do not officially review any form of writing outside of the TOEFL. However, we do occasionally try to help students who write in for a bit of guidance. 

If you are looking for feedback on an essay or letter you’ve written, please send us an email. We cannot always guarantee help here, but we will always try!

NoteFull systems come in four types of packages:

1) self-study

2) with review

3) with tutoring

4) with tutoring and review

5) points

Sometimes students aren’t sure which type of system they have. When you register be sure to note whether your system title says “+ Tutoring”–this is how you should be able to determine quickly if you have tutoring in your account. If you are unsure at any point, please don’t hesitate to send us an email. 

If you do not have Reviews, but would like to receive them, you can do so at any time, by using the “For Tutoring” or the “Extra Tutoring” menu options in your system. Here is a link for your convenience:

8 NoteFull Points (72)

If you are unsure about whether you should register for reviews, please let us know. We’d be glad to schedule a convenient time to speak with you about your concerns and doubts. 

Students often register for multiple systems at NoteFull to ensure that they improve and succeed in all sections of the TOEFL exam. Each tutoring session you book will cover only one section of the TOEFL. Therefore, you may be confused about the sections you should focus on.

The best way to decide which sections require tutoring sessions is by looking at your test results. Some students are only 1-2 points away from their goals, but are still struggling to get over that hump.  If you’ve been taking the TOEFL consisently and are having trouble getting the score you require after 2+ attempts, this means that tutoring is absolutely something you should consider. 

Also, some sections are more difficult to improve than others. Here is a quick list to help you prioritize and determine which sections require tutoring:

1) Speaking – this is typically the most difficult to improve, particularly if you’re look for a score that’s high-level (25+). 

2) Reading – this is usually the second most difficult section to improve. The reason for this is because both reading comprehension and reading strategies are difficult to improve rapidly. Furthermore, students tend to find the time constraints particularly challenging to overcome. 

3) Writing – this can be challenging to improve. However, reviews are also a fantastic alternative for most students. Take a tutoring session here if you’ve tried to reach your score 2+ times and have already tried NoteFull reviews. 

4) Listening – this also can be a tricky section, but is often considered the easiest section on the TOEFL. Very few students require tutoring here, but if you are truly struggling and have taken the TOEFL 2+ without reaching your score, you should consider tutoring here. 

Finally, when in doubt, never hesitate to write in and share your concerns. We’ll help you make the best decisions possible so that you can hit your dream scores!

NoteFull has helped students overcome a variety of struggles in preparing for the TOEFL. Students register for tutoring for numerous different reasons and come into their sessions with varying struggles and expectations.

NoteFull’s expert instructors will be able to quickly determine your weaknesses and give you direction on how to improve. So, if you’re struggling to identify your weaknesses or not sure what to focus on, don’t worry; you can trust that your instructor will know exactly what to do and will lead you to success. However, if there is something you’d like to focus on specifically in your session, please feel free to let us know.

Sessions usually unfold in 1 of 3 ways:

1. Skill development/strategy building: Your tutor will identify one or more specific weaknesses and work with you on developing the skill or mastering the specific strategy necessary for improvement. In these sessions we may only focus on 1-2 questions in order to work towards skill or strategy mastery.

2. Question practice: During your session, you will work through multiple practice questions under actual TOEFL conditions, and your instructor will provide feedback and scores for your responses. In these sessions, we’ll go through as many questions as we can in order to focus on assessing your current level in either Reading, Listening, Speaking, or Writing.

3. Stress reduction/confidence building: Your tutor will work with you on identifying any causes of stress or doubt that might be limiting your success and will provide you with direction on how to overcome such psychological limitations. In these sessions, we may go over 1-2 questions or we may not go over any at all. The point here is to help you get into the right frame of mind to overcome the stress and psychological difficulty of the test. Here, at NoteFull, we always work hard to instill confidence in our students… We know you can do it!

If you’re ready right now to get started with your first session with an expert TOEFL instructor, click here for more information: NoteFull Tutoring.

If you don’t already have a program (e.g., 3-step TOEFL Mastery, 12-step Speaking, etc.). This is okay, your instructor will know what to do and how to guide you. But, to improve as quickly and as carefully as possible, we recommend that you have a 3-step program for the section in which you’ll receive tutoring. Be sure to ALWAYS send in your Pre-meeting form so that your instructor knows exactly what programs and materials you are using.

Here is an outline for what to expect on the day of your session:

9:15 AMYour Master Instructor will call you using the Skype ID you provide in your Pre-meeting form (remember to add your tutor to your Skype contacts prior to your session).
9:15 – 9:20 AMIf it’s your first session, your Master Instructor will ask you about your TOEFL experience and details about what you’re taking the exam. We’ll also go over your pre-meeting form with you, so be sure to submit before the session.
9:20 – 9:40 AMWe’ll work on questions that will help you improve (we only work on one section at a time). Typically, we work under TOEFL conditions. Don’t worry though, mistakes are OK! This is your chance to make mistakes and learn why you’re having trouble and exactly how to make a positive shift in the way you respond.
9:40 – 9:45 AMAt this point, we’ll go over all of your homework and steps to improve. We’ll also be ready to answer any questions you may have. We look forward to seeing you soon!

Also, many of you wonder whether you’ll be required to use your webcam throughout your tutoring sessions. This is not mandatory, as some of you do not have webcams; however, to have the best session possible, using your webcam is encouraged. This will allow us to observe how you’re working through the TOEFL tasks and enable us to assess more effectively. 


This schedule may be subject to change. But if you have questions about scheduling an appointment, please don’t hesitate to let us know at StudentHelp@NoteFull.com:

All of our tutoring times take place on Monday through Saturday between the hours of 9:00 a.m. and 4:00 p.m. Also, our sessions are in Eastern Standard Time (New York Time). Use the link below to convert this time to your local time. Also, the clock below shows NoteFull’s current time and the clock used for our tutoring schedule.

Time in New York 

If you cannot find an appointment in the calendar that fits your schedule, please let us know and we’ll try our best to accommodate your needs. We look forward to seeing you in a tutoring session soon!

To make sure that you’re making improvements in between your sessions, limit your sessions to two per week. You should always send in your Pre-meeting Homework Completion form before you schedule any sessions. This is the best way to improve and take full advantage of each of your powerful sessions.

Anyone and everyone. All NoteFull instructors are highly trained and certified NoteFull master TOEFL instructors. Each NoteFull master TOEFL instructor takes the TOEFL every 3 months. All have earned perfect scores in the sections they teach . . . as have many of the students they instruct. 

Cancelling your appointments:

If you need to cancel, you can do so on your own through your account with the appointment scheduler. You can use the link you received in our response to your Pre-meeting Homework Completion form. However, if you are having trouble doing this on your own, don’t hesitate to write in for help at StudentHelp@NoteFull.com. We’ll be glad to cancel it for you.

Please cancel 24 hours in advance so that we can let other students have an opportunity to take the time. Unfortunately, if we don’t receive 24 hours notice the session will still be counted as used even though it wasn’t completed. This is just to ensure that you have as many sessions open for you as possible.

Rescheduling your appointments:

Remember that NoteFull’s tutoring calendar fills up fast. If you find that you’ll need to reschedule your appointment for any reason, please let your tutor know 24 hours in advance. He or she would be glad to help you change the date and time of your session.